2020 regularly consults with individual firms in the areas of marketing, practice management and organisational issues.
Our consulting team is headed up by Stephen Gilmore and focuses on the following principal areas:
Marketing
Developing Marketing plans for client firms, and specifically:
- Building a marketing culture
- Implementing the plan
- Recruiting and training marketing personnel
- Providing follow-up and support
Partner Retreats
Facilitating partner and management retreats, using methodology that includes:
- Identification of key issues through confidential questionnaires
- Individual interviews
- Documentation and implementation
- Building “one-firm” culture
- A bias towards change, results, and accountability
Management
Counselling firms on initiatives to significantly raise profitability, through:
- Better people management
- Incentive remuneration systems
- Chargeable hour management
- Improving fee structures
- Better billing practices
- WIP and debtor controls
Structural Change
Assisting firms in dealing with issues of succession planning, retirement, partner withdrawal and new partner admissions. 2020 regularly assist with the negotiations of practice mergers and acquisitions.
